Operations and Compliance Manager

This role is responsible for supporting with planning, organising and managing all aspects of the delivery and operations of DGG and each of the guarantors DGG develops and/or manages funds. The Operations and Compliance Manager will also be responsible for ensuring operational (and regulatory) risks across the business are managed and DGG (and the funds) adhere to internal policies.

Main Responsibilities

Operations Management

Design, develop, and implement operating environments (in line with best practice) across the company and the funds and coordinate the efforts of the different operational areas to increase productivity and ensure minimal duplication efforts, maximise efficiency; always ensuring change is managed in line with best in class change management principles, methodologies, and tools.
Maintain and periodically review operational policies, procedures, and guidelines of the company and the funds to adhere with best practices.
Support the COO with defining and managing the launch of new guarantors which includes defining priorities, resources, and deadlines for all workstreams and to ensure operational readiness and overall goals of the guarantor are met.
Contribute to the development of the company’s business strategy by providing a view on potential improvements on the company’s operations and an assessment of the existing situation and anticipated changes in the external environment.

Risk and Compliance

Identify, assess, and mitigate operational (and regulatory) risks across the company and funds.
Develop and execute compliance monitoring plans, ensuring risks are identified and addressed. This should include developing and implementing risk-based testing and monitoring frameworks to ensure adherence to compliance obligations.
Monitor and interpret regulatory changes, assessing their impact on business operations and ensuring timely updates to policies and procedures.
Act as a key liaison for risk and compliance matters with regulators (if required), auditors, and other external stakeholders.
Provide compliance advisory support across the company on operational risk and compliance matters.
Investigate compliance breaches and recommend corrective actions.

Reporting

Prepare compliance reports for senior management, regulatory bodies (if required), and DGG’s Board and Risk and Audit Committee.
Support the Head of Finance with reporting across the business (including for funds), which will include regular ongoing reporting and ad-hoc reporting as required, always ensuring reporting deadlines are met and the reports produced are accurate and complete.

Desired Skills and Experience

Technical Expertise

Experience in fund management or operations positions in a credit or finance institution, the Big Four or FinTech.
Strong project management skills and knowledge of monitoring and evaluation frameworks.
Experience in internal audits and assurance processes.
Demonstrated ability to work with diverse stakeholders, including donors, governments, and private sector entities.
Postgraduate degree in Business Administration, Accounting, Finance, Information Technology, or related fields beneficial but not essential.

Leadership

A strong ability to effectively plan and manage DGG’s resources, fostering high-quality results and encouraging innovation within an open team-based environment.
Demonstrate the ability to have candid conversations with peers to set expectations and address accountabilities or performance issues within DGG.

Communication and Collaboration

Excellent communication skills and the ability to project gravitas and build confidence with senior decision-makers and management.
Demonstrable track record of fostering teamwork and a culture of open communication within DGG’s dispersed and virtual team.

Compliance and Ethics

Strong commitment to ethical standards and compliance rules.
Demonstrated professionalism and integrity.

Strategic Thinking

Ability to quickly determine whether a potential guarantee opportunity is aligned with DGG’s strategic objectives.
Ability to think laterally and identify potential guarantee opportunities which may not be immediately obvious.

Language Proficiency

Display an excellent command of written and spoken English.

Desired Behaviours

Ability to cope with uncertainty as well as unstructured and entrepreneurial nature of a start-up.
Resilient and gracefully able to deal with the challenges and frustrations of working in EMDE.
Capacity for analytical and independent thinking.
Ability to challenge thoughtfully and respectfully.
Humble and open-minded with the confidence to have views challenged, without ego, and the willingness to evolve for individual and organisational improvement and excellence.
Inclusive and considerate, actively supporting a non-hierarchical, considerate, empathetic, and generous culture.
Ability to take personal ownership and responsibility, readily admitting and rectifying mistakes while avoiding blame allocation to others.
Commitment to growth and self-improvement as a leader.
Ability to interact and communicate seamlessly across organisational boundaries with the DGG Board, and other key stakeholders.

About DGG

Welcome to DGG, where we are on a mission to create a better world for all of us to thrive in. Our core belief is that we can make a significant impact by harnessing the power of financial guarantees to address the world’s most critical development challenges in ground-breaking ways.

At DGG, we are dedicated to developing and managing cutting-edge guarantee products that prioritise scalability and maximise impact in the shortest possible time. We thrive on innovation, seeking to provide solutions that can transform communities and drive positive change on a global scale.

One of our exciting endeavours is the creation of GGC, a ground-breaking initiative that will act as a market champion, mobilising private sector climate finance into EMDE from investors based in global credit and capital markets. This revolutionary approach positions GGC as the first-ever guarantee company with this specific objective, highlighting our commitment to pioneering solutions that make a real difference.

Our culture and values

At our core, we are a down-to-earth company that values respect and trust above all. We believe in the potential of each team member and work collaboratively to achieve greatness together. In our culture, humility, patience, and empathy are paramount. We invest in the success of our team members, recognising that their growth is integral to our collective achievements. Innovation and transformation are at the heart of everything we do, and we encourage our team to explore new ideas with speed, passion, and curiosity.

At DGG, we act as one team, united by a shared purpose. We take ownership of our responsibilities and approach challenges with a can-do attitude. Our commitment to exceeding expectations permeates every aspect of our work, delighting both our clients and our team members.

Why work for us?

If you’re looking for a place where you can build a fulfilling and impactful career for the long haul, DGG is the place for you. We promise to support you, challenge you with meaningful opportunities, and ensure that your time with us is rewarding, no matter where your career journey takes you.
Join us on this extraordinary journey of innovation and transformation as we redefine the possibilities of guarantee solutions and create a lasting legacy of positive change for the world. Together, we can make a real difference and inspire a better future for generations to come.

Equity, diversity and inclusion

DGG is a diverse and inclusive place where we can all be ourselves and we are committed to equality of opportunity for all staff. Individuals are encouraged to apply regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief.

Benefits

Alongside a competitive salary, DGG offers family friendly working whenever possible, 30 days holiday per annum (pro-rata) excluding bank holidays, pension scheme, and a flexible employee benefits scheme (which can include private medical insurance, life insurance, travel insurance and paid gym membership).

How to Apply

Please send a CV and covering letter explaining why you are suitable and what attracts you to this role.
The deadline for application is 25 March 2025

Apply now